1. How long will it take for my order to ship?

Once your payment is successfully verified, we process and ship your order within 24 hours, excluding weekends and public holidays. You’ll receive a tracking link via email/SMS once it’s dispatched.

2. How long will it take for my order to get delivered?

Once we ship your order, it should get delivered to you within 4-7 business days, excluding weekends and public holidays. You’ll receive a tracking link via email to keep track of your delivery.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer COD (Cash on Delivery). However, you can place your order easily through UPI, Debit Card, or Credit Card—all of which are secure and hassle-free options.

4. Is shipping free?

Yes – enjoy FREE shipping across India with no minimum purchase requirement!

5. What is your return & exchange policy?

We offer a 7-day easy return policy on eligible products that are defective. For full details, check our Refund Policy or reach out to us.

6. How can I cancel or modify my order?

Please contact us within 1 hour of placing your order at queenspinv@gmail.com or call /WhatsApp +91 73068 15559. After our warehouse processes your order, changes or cancellations may not be possible.

How do I get my refund?A. Once your return is received and inspected, refunds are processed within5–10 business daysto your original payment method.

7. Do you ship internationally?

Currently, we only offer shipping within India. But we’re working on expanding our delivery range—stay tuned!

8. How can I contact customer support?

You can reach us viaL=:

• 📧 Email: queenspinv@gmail.com
• 📞 Phone: +91 73068 15559

Or use the Contact Us form on our website. We’re based in Kerala and respond within 1–2 business days.

9. Are you present on other social media platforms?

Yes! You can find us and follow our latest styles, offers, and customer stories on:

• 📸 Instagram: @queenspin_v
• 📘 Facebook: queenspinv

Stay connected with us for styling tips, giveaways, and exciting updates! 💫

Actual product may vary slightly from images shown.